Disability Services Assistant

Department: UL

Classification: GMU Worker

Job Category: Part-Time / Hourly Wage

Job Type: Part-Time

Location: Primarily based at the Fairfax campus in Fairfax, Virginia, with occasional visits to the Mason Square campus in Arlington, Virginia, and the Science and Technology campus in Manassas, Virginia.

Workplace Type: Hybrid Eligible

Sponsorship Eligibility: Not eligible for visa sponsorship

Salary: $22 per hour

Criminal Background Check: Yes

About the Department:

Disability Services ensures equitable access to George Mason University's programs and services for qualified students with disabilities. A qualified student with a disability is a student with a disability who meets the academic and technical standards required for admission or participation in the university's education program and services. As defined in the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act of 1973, a person has a disability if they: has a record of such an impairment; or is regarded as having such an impairment. Disability Services fosters partnerships with students, faculty, and staff to create accessible, inclusive learning environments.

About the Position:

The Disability Services Assistant supports the daily operations of Disability Services by assisting with key student processes, record management, and coordination tasks across the office. This role involves direct staff support, database and form management, and coordination of departmental responsibilities such as presentations and accommodation processes.

Hours: Part-Time (20 to 29 hours per week)

· Regular schedule: Monday through Friday with flexible hours between 8:30 AM – 5:00 PM.

· During peak times (e.g., start of semester, finals), flexibility may be required.

· Will follow University holiday calendar and closures

Due to the nature of this role and access to confidential student information, this position is not open to current George Mason University students.

Responsibilities:

• Assist with the student accommodation request processes, including communication and documentation tracking;
• Create and process Academic Accommodation Letters (AALs);
• Update and maintain accurate and timely records;
• Make routine updates to excel files, reports, and other documents;
• Responding to inquiries for the department on accommodation-related procedures;
• Manage the Disability Services presentation schedule and coordinate logistics;
• Support occasional meetings with note taking; and
• Support general office projects as assigned.

Required Qualifications:

• High school diploma or equivalent;
• Demonstrated computer skills, including Microsoft Excel and database entry;
• Effective interpersonal, communication, and organizational skills;
• Ability to multi-task and be detail oriented;
• Ability to maintain confidentiality; and
• Ability to work in a fast-paced environment and manage shifting priorities.

Preferred Qualifications:

• Customer service experience;
• Experience working with students with disabilities; and
• Familiarity with disability-related laws and regulations, including Section 504 of the Rehabilitation Act of 1973, the ADAAA of 2008, and FERPA.

Instructions to Applicants: 

For full consideration, applicants must apply for Disability Services Assistant at https://jobs.gmu.edu/. Complete and submit the online application to include three professional references with contact information, and provide a Cover Letter/Letter of Intent with Resume for review.

Posting Open Date: September 17, 2025

For Full Consideration, Apply by:  October 1, 2025

Open Until Filled:  Yes