Undergraduate Academic Affairs Coordinator

Department: Col of Engineering and Computing

Classification: Administrative Faculty

Job Category: Administrative or Professional Faculty

Job Type: Full-Time

Work Schedule: Full-time (1.0 FTE, 40 hrs/wk)

Location: Fairfax, VA

Workplace Type: Hybrid Eligible

Salary: Salary commensurate with education and experience

Criminal Background Check: Yes

About the Department:

The College of Engineering and Computing (CEC) Office of Undergraduate Studies provides proactive CEC-wide leadership, supervision, guidance, and accountability for CEC undergraduate studies. The Office works as a bridge for undergraduate studies between CEC department-level responsibilities and university-level responsibilities with regard to academic policy, student recruitment and admissions, academic advising, oversight and conflict resolution, and program development and management.

About the Position:

Reporting to the Associate Dean for Undergraduate Programs, the Undergraduate Academic Affairs Coordinator uses independent judgment and decision making to provide administrative, managerial, and technical support across the breadth of CEC undergraduate academic affairs.

Responsibilities:

Manages Academic Affairs for CEC Undergraduates

• Interprets, creates, and researches university and college rules, regulations, policies, and procedures as needed to appropriately deal with student situations;
• Advises Chairs, Program Directors, Advisors, and students on academic policy issues;
• Makes decisions on academic policy appeals submitted to the Office of Undergraduate Studies;
• Obtains, manages and critically reviews student data as it related to exceptions to policies and academic progress;
• Devises systems to track identified student populations for assessment, interventions, and accreditation Manages student academic terminations;
• Advises CEC faculty on the academic policies relevant to development and implementation of multidisciplinary programs;
• Participates/interacts with other academic unit peers and central administrative offices including, but not limited to, the Registrar and Student Accounts; and
• Supervises office staff and students, as needed.

Retention

• In collaboration with the Associate Dean, Director of Advising, and CEC Departments, implements and oversees retention strategies and processes to improve current student retention and graduation;
• Designs, implements and manages meaningful data to proactively advise students and departments about their student populations, particularly focused on common barriers to students’ academic progress;
• Monitors and encourages students who receive an academic warning; and
• Provide avenues of support. Actively cultivates community and positively contribute to an environment of undergraduate student support.

Catalog/Curriculum

• Manages the catalog process for all undergraduate-level curriculum changes, departmental and main catalog pages, and faculty lists;
• Assists departmental representatives with the curriculum submission process. Reviews and updates narrative portions of the Catalog; and
• Summarizes changes for announcement at Undergraduate Council. 

Other Duties

• Supports recruiting, orientation, and advising efforts within the Office of Undergraduate Studies as needed;
• Administrative:
  • Approves undergraduate academic forms;
  • Meets with students whose issues or problems cannot be resolved at the departmental or program level; 
  • Provides students with guidance/referral, as appropriate. Provides program information and contributes to presentations at Orientation. Participates in the cultivation and dissemination of information via the Undergraduate Student Newsletter; and
  • Assists, as needed, with calendar management, facilities management, and budget. 

Required Qualifications:

• Master's degree or equivalent combination of education and experience;
• Relevant experience (generally a minimum of five years) in a higher education student services setting with evidence of increasing responsibility;
• Knowledge of federal student data privacy laws;
• Knowledge of catalog processes, academic governance, and curricular changes;
• Knowledge of strategies that support student progress and graduation;
• Ability to communication clearly with students, staff, and administrators;
• Ability to make sound, policy-aligned judgments;
• Ability to organize and oversee projects and processes across departments;
• Ability to use data systems and dashboards effectively to interpret complex data, identify actionable trends, and generate reports;
• Ability to interpret and operationalize academic regulations;
• Ability to manage multiple responsibilities, prioritize effectively, and develop internal procedures;
• Ability to develop collaborative partnerships with faculty and staff;
• Ability to supervise and mentor staff and student workers;
• Ability to handle data and personal issues with discretion and to maintain integrity in all communications and decisions;
• Skill in demonstrating flexibility when handling change or unexpected issues;
• Excellent computer skills. Required proficiency in Microsoft Office Suite; and
• Ability to learn new software.

Preferred Qualifications:

• Master’s degree in higher education administration or a closely related field;
• Overall evidence of increasing responsibilities over their work history;
• Outstanding judgment and personal integrity;
• Ability to analyze and synthesize relevant policies and procedures and apply them accordingly;
• Ability to prioritize workload and develop internal procedures. Must be able to collect and analyze data and generate reports;
• Ability to independently interpret policies and procedures within delegated authority. Must demonstrate familiarity with FERPA and VA State Laws;
• Excellent interpersonal, verbal, and written communication skills;
• Excellent teamwork and supervisory skills; and
• Excellent computer skills. Required proficiency in Microsoft Office Suite. Preferred experience with Banner, Microstrategy, CourseLeaf, and Salesforce. Aptitude to learn new software.

Instructions to Applicants: 

For full consideration, applicants must apply for Undergraduate Academic Affairs Coordinator at https://jobs.gmu.edu/. Complete and submit the online application to include three professional references with contact information, and provide a Cover Letter/Letter of Intent, CV, and Transcript (Optional) for review.  

Posting Open Date: November 18, 2025

For Full Consideration, Apply by:  December 8, 2025

Open Until Filled:  Yes