Scheduling and Event Manager

Department: Facilities & Campus Operations

Classification: Public Relations & Mktg Spec 2

Job Category: Classified Staff

Job Type: Full-Time

Work Schedule: Full-time (1.0 FTE, 40 hrs/wk)

Location: Arlington, VA

Workplace Type: Hybrid Eligible

Pay Band: 03

Salary: Salary commensurate with education and experience

Criminal Background Check: Yes

About the Department:

George Mason University Facilities & Campus Operations is committed to providing a safe, functional, and clean community experience. We have a great opportunity for a Scheduling and Event Manager at Mason's Arlington, VA campus.

About the Position:

The Scheduling and Event Manager serves as the main scheduler for events and other activities held at the Mason Square campus in Arlington, VA. Additionally, this position is part of a team of skilled event managers dedicated to supporting Mason Square clients throughout the event lifecycle, from event assignment to post-event wrap up, offering logistical support, recommendations, and guidance for on-campus events.

Ready to be part of George Mason University's campus system? Then start a new job as a State employee of Virginia. We’ve got the work. We have a great team. Now, we need an additional team member to contribute to our busy environment.

Mason Square places the academic excellence of George Mason University in the heart of Arlington’s innovation district and just minutes from the nation’s capital. As the region continues to grow in technology-driven innovation, this campus is a hub of education, research, and business development.

We want someone who is reliable, takes pride in their work, and will make a noticeable contribution to George Mason. Your manager can trust that you will get the job done.

So, what’s in it for you?

Great benefits for you…

• Lots of leave, including paid annual leave, paid holidays, paid sick leave, paid two-week winter break (please note – the break employees often receive during the holiday season is not regularly guaranteed and is subject to annual approval);
• Tuition exemption and professional development;
• Commuter Choice Transit Benefit, which includes a van pool subsidy;
• Virginia Retirement System Hybrid Plan; and
• Patriot Perks discounts to restaurants, events, and more.

For you and your family…

• Health/dental/vision benefits; and
• Tuition dependent benefit (restrictions apply).

Here's what the job looks like...

Responsibilities:

• Review and approve requests for space on the Mason Square campus, to include all event requests for classrooms and event spaces, ensuring compliance with scheduling policies and procedures;
• Identify and implement solutions for competing event requests to maximize space utilization and client satisfaction;
• Advise users on Mason Square scheduling distinctions and support 25-Live training;
• Serve as the main administrator of the Mason Square Events email account and respond to event inquiries in a timely and professional manner;
• Compile information for weekly event reporting;
• Serve as primary point of contact for clients throughout the event lifecycle, from reservation through execution;
• Conduct site visits with potential clients, offering recommendations on venue suitability and available services;
• Work with internal and external clients to provide logistical guidance in support of the delivery well-executed events at Mason Square, assisting with logistical arrangements, cost estimates, and information on support services and policies;
• Work closely with security, parking, catering, and other support services to ensure scheduled events are supported;
• Work with an incredible team, including the Senior Event Manager and Audio-Visual Manager to ensure event audio-visual needs are understood and communicated to support staff;
• Assist in developing and improving event planning processes to enhance efficiency and client experience;
• Respond with appropriate urgency, flexibility, courtesy, and good judgment to meet customer needs and resolves issues; and
• Administrative duties as assigned and directed.

Required Qualifications:

• High school diploma or equivalent;
• Previous experience in event management, venue coordination, or related roles (generally two or more years);
• Possess outstanding interpersonal skills and the ability to work effectively and efficiently with a diverse audience, including current university faculty and staff, alumni, donors, students, and the community;
• Must possess strong customer service, time management, and organizational skills with high attention to detail and ability to manage multiple events simultaneously;
• Must have excellent verbal, and interpersonal communication skills;
• Must be able to work in a fast-paced environment requiring adaptability and ability to problem-solve;
• Must be able to safely and independently move items up to 50 pounds; and
• Must be able to work a flexible schedule, including evenings and weekends.

Preferred Qualifications:

• Bachelor’s degree in related field;
• Prior working knowledge of 25-Live (Resource25) or other event management scheduling programs; and
• Experience working in higher education.

Instructions to Applicants: 

For full consideration, applicants must apply for the Scheduling and Event Manager at https://jobs.gmu.edu/. Complete and submit the online application to include three professional references with contact information, and provide a resume for review.

Posting Open Date:  April 23, 2025

For Full Consideration, Apply by:  May 7, 2025

Open Until Filled:  Yes