Mason Student Services Center, Forms Processing Specialist
Mason Student Services Center, Forms Processing Specialist
- 10002035
- Fairfax, VA
- Part-Time / Hourly Wage
- Opening on: Dec 9 2024
Department: Division of Enrollment Management
Classification: GMU Worker
Job Category: Part-Time / Hourly Wage
Job Type: Part-Time
Work Schedule: 25-29 flexible working hours per week
Location: Fairfax, VA
Workplace Type: On Site Required
Salary: $20-$22 per hour, commensurate with education and experience
Criminal Background Check: Yes
About the Department:
The Mason Student Services Center (MSSC) is the first stop and central resource for information and solutions related to registration, enrollment, financial aid, billing, academic records, and other student support services.
About the Position:
The MSSC is seeking a highly motivated and versatile non-student wage employee for a part-time position as a Forms Processing Specialist. The Forms Processing Specialist is responsible for updating official student records based on academic program change request forms. The MSSC seeks to fill this role with an individual that has 25-29 flexible working hours per week, at a pay rate of $20-$22 per hour, commensurate with education and experience.
Responsibilities:
The primary duties of this position are repetitive and desk-based. Duties include, but are not limited to:
- Utilizing Salesforce to manage the academic change form queue;
- Timely processing of a high volume of Change of Academic Program forms;
- Making updates to student records in Ellucian Banner;
- Electronically stamping documents for record keeping and auditing purposes;
- Ensuring all processed documents adhere to specific standards;
- Assisting other internal offices with document-related requests;
- First point of contact for troubleshooting, resolving processing errors, or time-sensitive requests;
- Handling confidential information with tact and professionalism; and
- Performs duties in a fast-paced, high-volume environment.
Required Qualifications:
- Data entry experience;
- Microsoft Office experience;
- Professional communication skills, both verbal and written;
- Precise and consistent attention to detail is mandatory for this role;
- Experience working independently;
- Possess strong organizational skills; and
- Exhibit strong work ethic, exceptional professionalism, and proven reliability.
Preferred Qualifications:
- Higher education experience;
- Experience with record keeping; and
- Salesforce experience.
Instructions to Applicants:
For full consideration, applicants must apply for the Mason Student Services Center, Forms Processing Specialist at https://jobs.gmu.edu/. Complete and submit the online application to include three professional references with contact information, and provide a cover letter and resume.
Posting Open Date: December 9, 2024
For Full Consideration, Apply by: December 20, 2024
Open Until Filled: Yes
Mason Ad Statement
Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason’s diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.
If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at jobs.gmu.edu/!
George Mason University, Where Innovation is Tradition.
Equity Statement
George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law.
Campus Safety Information
Mason’s Annual Security and Fire Safety Report is available at http://police.gmu.edu/annual-security-report/
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